Operation Management: Quality Management

Submit a paper which is two pages in length (no more no less), exclusive of the reference page. The paper must be double spaced in Times New Roman font, 12 points in size. The paper should cite at least two sources in APA format. One source can be your textbook. Please make sure you review the Assignment Rubric.

In Chapter 6 of your textbook, we received an understanding of managing quality. For this assignment, utilize the online library, and look through several business periodicals to help you define quality; how OMs manage quality to build successful strategies; international quality standards; and what Total Quality Management (TQM) is.

Please use APA formatting in your paper. A good resource to brush up on your APA skills is the OWL website – http://owl.english.purdue.edu/owl/resource/560/01/